Mask requirements depend on local laws. If masks are not mandated, wearing one is optional. Should you choose to wear a mask and not have one, your chauffeur can provide one upon request.

If a chauffeur or employee tests positive, they are required to inform Lux Limo immediately. We will then notify any guests who may have been in contact with the individual in the preceding two weeks. Affected chauffeurs must refrain from providing services for at least 14 days or until they receive medical clearance.

If you or a co-traveler test positive within two weeks of a Lux Limo ride, please inform us promptly. This information helps us take necessary precautions to ensure the safety of other guests and our staff.

Yes, our chauffeurs are available to assist with luggage and personal belongings. If you prefer to handle your items personally, please inform the chauffeur. For those who accept assistance, chauffeurs will sanitize luggage handles before returning them to you

To maintain vehicle cleanliness, we discourage eating during rides. Alcoholic beverages are permitted only with prior consent and in accordance with local laws. If consumption leads to excessive intoxication, chauffeurs may request that guests refrain from drinking or may terminate the ride if safety is compromised. Spills requiring cleaning may incur additional charges.

Lux Limo continues to accept bookings and monitors local travel restrictions. We advise travelers to verify their schedules and plans, as evolving restrictions may affect bookings.